AAA Insurance

Reviews

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  I personally had a horrible experience with their travel department and will share "my" story as that is what a review is for, right to share your personal experience! Needed help with travel arrangements. I was transferred and tried to explain what I was wanting and told that being the end of the day she would get back with me on Tuesday... umm NO, bye Tuesday, bye Wednesday, bye Thursday and finally a call back on Friday with half of the information and a weak apology that she is all alone while her counterpart is out of town. Well if you are overwhelmed then DO NOT commit to a customer that you will return a call the next day!! Set the proper expectations.. people DO understand if you just tell them. THEN, after all that, she only has half of my request done and indicates she can call me back.. what in another week! Do business just not want your business or know how to provide some type of decent customer service... OYE! I will never use that location and I hope that I can find a AAA Travel location that at least fakes valuing customers and their time.
  By Milissa Copeland, October 14, 2017

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